This is a great writeup, and after first seeing it a few years ago, I finally have the opportunity to try this for my own run-in with Paypal capriciousness! I'm less optimistic about my case since I'm asking them to give me money, which is more exploitable than account reinstatement by bad actors willing to spam arbitration requests. Still, the worst case scenario is that I get to make Paypal pay for some shipping costs, so I may as well try. :)
It worked! I sent Paypal the notice of dispute and some apologetic guy from their legal department looked into what had happened, confirmed it was the fault of their system, and called me to explain this and offer to send me the full $350 they had cost me. I didn't even need to start arbitration proper.
This is a great writeup, and after first seeing it a few years ago, I finally have the opportunity to try this for my own run-in with Paypal capriciousness! I'm less optimistic about my case since I'm asking them to give me money, which is more exploitable than account reinstatement by bad actors willing to spam arbitration requests. Still, the worst case scenario is that I get to make Paypal pay for some shipping costs, so I may as well try. :)
https://manifold.markets/IsaacKing/if-i-try-to-fight-paypal-for-my-350
It worked! I sent Paypal the notice of dispute and some apologetic guy from their legal department looked into what had happened, confirmed it was the fault of their system, and called me to explain this and offer to send me the full $350 they had cost me. I didn't even need to start arbitration proper.
Hell yes brother!!!
Do you know what ended up happening with Colin's attempt?
Never heard any updates from him but I also haven't asked.